Customer Experience Exchange 2008

Customer Experience Exchange 2008 - Event details   11/24/2008 - 11/26/2008 OKURA CONFERENCE CENTER, Amsterdam, NETHERLANDS   Description What is the Customer Experience Exchange? This practitioner-led Director’s forum is the result of an overwhelming number of requests from Customer Service, Contact Centre, Operations, Marketing and Sales Directors from across the globe. To help propel your customer management strategies to success, our passionate team have created the ideal opportunity to help you transform your customer experience strategies into operational action plans. What’s so great about it? In a bid to better understand you and your needs, we’ve undertaken extensive research and discussed your feedback - the good the bad and even the ugly! - and built this unique event around real world examples, lessons learned and best practice from leading global organisations. So take home practical lessons and real world examples from 30 global leaders and 16 practical case studies within 4 dedicated themes to choose from! One of your overwhelming requirements highlighted during our research was the request for the opportunity for frank and open discussion – so we’ve built practitioner only discussions sessions into the agenda to facilitate candid discussion and stimulate debate Category Management More details (event webpage):  www.site-members.com Apply for event:  Link Event language:  English Contact info: IQPC contact Netherlands   Phone: +44 (0) 207 368 9300 Fax: Email: enquire@iqpc.co.uk Contact form:  Link

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